Series I

1. Basic presentation skills
   
   
2. Effective interpersonal skills
   
   
3. Effective meeting planning skills
   
   
4. Effective listening skills
   
   
5. Interviewing and selection skills
   
   
6. Becoming a better team player

Series II

1. Effective team building
   
   
2. Effective communications skills
   
   
3. Effective writing skills
   
   
4. Basic counselling skills
   
   
5. Becoming a better leader
   
   
6. Basic coaching and mentoring skills

Series III

1. Effective report writing
   
   
2. Culture and diversity in the workplace
   
   
3. Coaching and mentoring II
   
   
4. Performance management
   
   
5. Managing the Boss
   
   
6. Managing and resolving conflict

Series IV

1. Effective target setting
   
   
2. Basic project management
   
   
3. Effective negotiation skills
   
   
4. Problem solving
   
   
5. Critical thinking
   
   
6. Innovation and creativity