Performance Based Objectives
•
Upon successful completion of the
course participants will be able to:
– What is performance
management & how they are
developed
– Demonstrate the ability to
develop KPIs and targets
– Understand how to monitor
and provide feedback on
performance measures/targets
– Understand how to relate the
principles to their
organization’s PM model
Delivery method
Instructor-led, group-paced, classroom delivery
learning model and role plays
Programme Content
• Introduction to organizational
strategy
• Understanding goal and objective
setting
• understanding key performance
indicators
• Understanding target setting
• Skills required in target setting
• Setting your departmental targets
• Monitoring and managing your
targets
• Role play
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